SMS Privacy Policy

SMS Privacy Policy

Effective Date: 3/10/2026

Information We Collect

When you schedule an appointment with Portal Salon or EPOCH Head Spa, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Appointment details
  • Payment information when required to hold an appointment

This information may be collected when you book services online, by phone, or in person at our location.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Send appointment confirmations and reminders
  • Send appointment intake links or service-related information
  • Communicate updates related to your scheduled services
  • Improve customer service and appointment management

SMS Communications

By providing your phone number when scheduling an appointment, you consent to receive text messages from Portal Salon and EPOCH Head Spa related to your appointments.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Appointment intake or confirmation links
  • Updates regarding appointment scheduling or changes

Message frequency varies based on your appointment activity.

Message and data rates may apply depending on your mobile carrier.

Opting Out

You may opt out of SMS communications at any time by replying:

 
STOP
 

to any text message you receive from us.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For assistance, reply:

 
HELP
 

or contact us directly at:

Phone: 619-354-5411

Data Sharing

Portal Salon and EPOCH Head Spa do not sell, rent, or share your personal information or phone number with third parties for marketing purposes.

Your information is only used for appointment management and related business communications.

Data Security

We take reasonable measures to protect your personal information and ensure it is handled securely.

Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this policy, please contact us:

Portal Salon / EPOCH Head Spa
511 Ivy Lane, San Diego, Ca, 92103
619-354-5411

theportalsalon@gmail.com